FAQ

How long can my repairs take? I lose money when they don't mine.
First of all, let us specify that D-Central does not make you lose money during the repair of your machines. Your machines are broken and not working, so th...
Mon, 5 Jul, 2021 at 1:22 PM
I bought a machine in your store to host it with D-Central but it is still not connected?
We make the connections for hosting every first of the month. This is due to our own billing cycle with all of our vendors which is scheduled for the first ...
Tue, 6 Jul, 2021 at 12:15 AM
What does a reconditioned machine mean? Do you only sell second-hand items?
A reconditioned machine at D-Central is not just used equipment. We have a long and rigorous process of diagnostics, adjustments and repairs in order to giv...
Tue, 6 Jul, 2021 at 12:24 AM
Is there a warranty following a repair of my mining equipment?
Absolutely! We are confident in the work of our team and we know the low reliability of mining hashboards in general. It is very difficult for a company to ...
Tue, 6 Jul, 2021 at 12:35 AM
My repair is marked "canceled" or "no-fix". What is happening?
When a repair is cancelled or marked as no-fix, it means our team has detected unrecoverable damage. In most cases, this will be a part that has blown out b...
Wed, 7 Jul, 2021 at 12:41 AM